Privacy Policy for RaCoup

Last Updated: May 27, 2025

RaCoup (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website (https://racoup.com) and mobile application (“Service”). By accessing or using our Service, you agree to the terms of this Privacy Policy.

  1. Information We Collect

Personal Information:

  • Name
  • Email address
  • Phone number
  • Address (including city, state, zip code, and two address lines)
  • Account credentials (username and password)

Usage Data:

  • Device information (model, operating system, browser type)
  • IP address
  • App usage statistics (features used, time spent, error logs)

Voice Data:

  • Speech input for capturing coupon codes (processed in real time and not stored after conversion)
  1. How We Collect Information
  • Account Registration: When you create an account, we collect your personal information.
  • App Usage: When you use features like speech-to-text coupon capture, we process your voice input.
  • Automatic Collection: We automatically collect device and usage data when you interact with our app or website.
  • User Profile: You may provide additional information in your profile for enhanced coupon redemption.
  1. Purpose of Data Collection

We collect and use your information to:

  • Provide, operate, and maintain the Service
  • Capture and organize coupon codes using speech-to-text technology
  • Retrieve and display business information related to coupons
  • Improve and personalize your experience
  • Communicate with you about your account or updates
  • Ensure security and prevent fraud
  • Comply with legal obligations
  1. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: For hosting, analytics, and business information retrieval
  • Legal Authorities: If required by law or to protect rights and safety
  • Business Transfers: In the event of a merger, acquisition, or asset sale
  1. Data Storage and Security
  • Your information is stored on secure servers with encryption and access controls.
  • We use industry-standard security measures to protect your data.
  • Voice input is processed in real time and not stored after conversion to text.
  • Only authorized personnel have access to your personal information.
  1. User Rights and Choices
  • Access: You may access and update your personal information in your account settings.
  • Correction: You can correct or update your details at any time.
  • Deletion: You may request deletion of your account and data by contacting support.
  • Opt-Out: You can opt out of non-essential communications at any time.
  1. Children’s Privacy

RaCoup is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us for removal.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review this policy regularly.

  1. Contact Us

For questions or concerns about this Privacy Policy, please contact:
Email: info@racoup.com